Papers Please
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Policies

Policies & Methods of Payment -


1) PAY-PAL ADDRESS : bill@papersplease.com


MAILING ADDRESS :

137 Casterton Ave.
Akron, Ohio 44303



(NOTE! PLEASE- PAY-PAL PAYMENT DOES NOT MEAN INSTANT SHIPPING...THAT IS SIMPLY NOT POSSIBLE)



2) HAPPY POSTAGE RATES-!!!!!!!!!!!!

Our postage Rates are the Cheapest around-!! Look!

- PLEASE ADD $2 POSTAGE FOR:
magazines, books, several items, photo-album, etc.
Insurance is only $1.00

Note: On Small, light items (such as ID cards, documents, photo, etc ) we will mail FREE Inside US--
(NOT magazines, albums, books!.. if in doubt, just ask. )


** We accept money orders, personal checks, bank checks, bank Wire Transfers and Western Union, and PAY-PAL. (PAY-PAL ADDRESS: bill@papersplease.com)

3) All email orders will be usually responded to within 24-48 hours...sometimes it may take an additional day if I am out of town.

4) All orders sent out within 5-9 days except for personal checks.


5) We are frequently out of town and we send orders out in the time-honored "First in- First Out" method.


6) PLEASE NOTE: New customers -All checks have a 10-business day clear time from the day the check is physically deposited into our business account (not the day it is mailed by you to us). We are a new web-site, so once we get to know repeat customers better, personal check deposit- delays will not be a problem -Thank you all most sincerely!


7) I guess on most items we can periodically dicker a bit on price if it is anything we have some wiggle-room on and has been gathering dust.
As a collector myself, I've found it never hurts to ask.


8) TRADES- ! WE ALSO CONSIDER TRADES
By all means, as partial or full payment, and we are always actively buying and trading.




GET-A-CLUE DEPARTMENT (or that 'nazi' thing..)
PLEASE NOTE: We offer rare and historically important items from the 20th Century for their collector value only-!! They are not meant to instill negative emotions, bigotry, hatred or violence in use or implication. Most the artifacts and documents presented on this site in fact are actually intended as a rational and humanitarian study of the inner dynamics of German, U.S. , Asian and European societies and cultures prior to, during, and after world conflicts and turmoil. We submit there is always the opportunity and chance for the world to learn from the mistakes of history and come to terms with one another in our never-ending quest for global peace. Consequently, we are not interested in dealing with any person(s), groups or organizations with racial and/or political agendas (skinheads, neo-nazis, etc.).





PAY-PAL ADDRESS - bill@papersplease.com







Shipping Costs - Purchasers pays all shipping costs. Insurance not mandatory but recommended as we are not responsible for uninsured packages. We generally send by U.S. Post Office, but certainly can send by UPS on larger items. We also ship by Federal Express as well. Be sure to specify your choice of carrier. OVERSEAS SHIPPING -can be sent by all the above carriers. Please note that surface mail by the U.S. Post Office to Europe takes about 6-8 weeks.

OHIO SALES TAX - Ohio residents please kindly add 6.25% (before shipping charges) to your product total.

Layaways - Layaways are always welcome . We require only an approx. one-third down payment (non-refundable) with the balance due in sixty (60) days. On larger items, longer layaways can be arranged with no problem. More time needed..? Just keep in touch with us- that's all- keep us informed as you would want to be if in the same position.

Return Policy - All of our items are absolutely original to their period and we honor this principal with a full money back guarantee. Should an item be returned, it must be within five (5) days after you receive the order for a full refund (less shipping) and be in the same condition in which it was sent. Any tampering with an item, disassembly, cleaning, opening books to photocopy pages to the point where there are visible stress lines caused in spine and pages, removal or replacement of items/accoutrements, etc. etc., are all frowned upon and considered naughty and dishonest and will void the return policy.
Also, items which are valued more for their information and can be copied or reproduced (i.e. court transcripts, product catalogs, flyers, video tapes, etc) are not returnable. Thank you.