Policies & Methods of Payment -
***** NEW SHIPPING RULE-- INSURANCE MUST BE BOUGHT
(see rule #2) ********************





PAY-PAL ADDRESS: bill@papersplease.com



MAILING ADDRESS :

137 Casterton Ave
Akron, Ohio 44303


NOTE! PLEASE- PAY-PAL PAYMENT DOES NOT MEAN INSTANT SHIPPING...THAT IS SIMPLY NOT POSSIBLE. (see policy #5)




2) POSTAGE

(Our postage Rates are the Cheapest around- look!)

- PLEASE ADD $2 POSTAGE FORTHESE ITEMS:
* magazine, brochure
* book,
* document lots, etc

Photo Alums, books and heavier items please send $3-4....I leave it on the Honor System and your good judgement to send the appropriate amount (access Always refunded). Thank You.

***** INSURANCE is ONLY $2 (under $500)

INSURANCE MUST BE PURCHASED--------------------------------------------------------------------------------

IT SEEMS THERE ARE A COUPLE FOLKS- one recently in Canada, who did not receive an order, which was NOT insured....I sent another pkg of goods at my own expense, and THAT pkg did not arrive either. Then, he went to the Forums, so much in vogue, to discredit me-!! Unbelievable.

Please review my other site: www.toyscouts.com.
My my mail-order businesses have been in The Wall Street Journal- I do not need to steal $50 orders from under folks. But with insurance now mandatory, the whole ridiculous situation will be corrected.

So...........from here on out.....insurance is required from Everyone.
It always takes just a few bad apples to spoil it for everyone.

The trouble with uninsured pkgs is---there's no way to prove anything from either party...so...it's very easy for a decent dealer to have his reputation blackmailed.
In the past, (and I think there have been 3 occasions in 20 years) I have offered to split the costs or, if the order is small, cover all of it (in merchandise).
But no more.
It's insurance or "proof-of-receipt" for all orders.

Note: Please check the items description---
Sometimes on small, light items (such as an ID cards, document, photograph, etc ) we will mail these things to you FREE of charge ( Inside the U.S. only)--



3) PAYMENT
We accept money orders, personal checks, bank checks, bank Wire Transfers and Western Union,


3) CONTACT- EMAIL
ALL EMAILS pertaining to an order will be responded to within 24-48 hours...but sometimes it may take an additional day if I am out of town- so please don't think I'm being rude- I'm just away from the desk (until i get a lap-top).



4) SHIPPING TIME (PLEASE READ)
All orders sent out within 5-10 days.
It must be this way.
We travel a lot and besides, we only make one post office trip a week as it is across town.
Additionally, due to recent health restraints, I rely on help at times-- So please be patient.
I am old school I guess (27-years in mail order, visit www.toyscouts.com for bio- you are in good hands)...I am not interested in how an ebay seller can quickly send an order within the hour and send several minute-by-minute email-status reports on the whole mailing proceedure.
Please don't expect this (unless it's an expensive order, then I'm on it). Insured pkgs are 100% safe.
With these old-fashion thoughts in mind, we can have a fine transaction with no frets or worries- besides patience is a virtue. heh heh



5) PLEASE NOTE:
Brand new customers -All checks have a 5-10-business day clear time from the day the check is physically deposited into 0ur business account (not the day it is mailed by you to us). We are a new web-site, so once we get to know repeat customers better, personal check deposit- delays will not be a problem -Thank you all most sincerely!



6) PRICES CAN BEND---
I guess on most items we can periodically dicker a bit on price if it is anything we have some wiggle-room on and has been gathering dust.
As a collector myself, I've found it never hurts to ask.



7) TRADES- ! WE ALSO CONSIDER TRADES
By all means, as partial or full payment, and we are always actively buying and trading. It's fun...ever since swapping marbles on the playground, trading is a fun and time-honored tradition among collectors and dealers both.





YE 'OL SENSITIVITY DEPARTMENT (or that 'nazi' thing..)
PLEASE NOTE: We offer rare and historically important items from the 20th Century for their collector value only-!! They are not meant to instill negative emotions, bigotry, hatred or violence in use or implication. Most the artifacts and documents presented on this site are, in fact, actually intended as a rational and humanitarian study of the inner dynamics of German, U.S. , Asian and European societies and cultures prior to, during, and after both world conflicts and their turmoil. We submit there is always the opportunity and chance for the world to learn from the mistakes of history and come to terms with one another in our never-ending quest for global peace. Consequently, we are not interested in dealing with any person(s), groups or organizations with racial and/or political agendas (skinheads, neo-nazis, etc.).

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Shipping Costs - Purchasers pays all shipping costs. Insurance not mandatory but recommended as we are not responsible for uninsured packages. We generally send by U.S. Post Office, but certainly can send by UPS on larger items. We also ship by Federal Express as well. Be sure to specify your choice of carrier.

>OVERSEAS SHIPPING -can be sent by all the above carriers. Please note that surface mail by the U.S. Post Office to Europe takes about 6-8 weeks.

OHIO SALES TAX - Ohio residents please kindly add 6.25% (before shipping charges) to your product total.

Layaways - Layaways are always welcome . We require only an approx. one-third down payment (non-refundable) with the balance due in sixty (60) days. On larger items, longer layaways can be arranged with no problem. More time needed..? Just keep in touch with us- that's all- keep us informed as you would want to be if in the same position.

Return Policy - All of our items are absolutely original to their period and we honor this principal with a full money back guarantee. Should an item be returned, it must be within five (5) days after you receive the order for a full refund (less shipping) and be in the same condition in which it was sent. Any tampering with an item, disassembly, cleaning, opening books to photocopy pages to the point where there are visible stress lines caused in spine and pages, removal or replacement of items/accoutrements, etc. etc., are all frowned upon and considered naughty and dishonest and will void the return policy.
Also, items which are valued more for their information and can be copied or reproduced (i.e. court transcripts, product catalogs, flyers, video tapes, etc) are not returnable. Thank you.